Policies – Wheels tire sales terms and conditions
Policies for Steven Goss Wheels and Tires, Inc. “Take-off” Facts Wheels and tires are not perfect? Take-offs are “new” wheels and tires that are removed when a dealer or customer upgrades his car to aftermarket wheels. Most vehicles stay on dealer lots for months before being sold. They are washed two to three times a week, leaving water spots and/or scratches from cleaning rags. As take-offs go, if you can’t see it in a picture, it is considered perfect, just as you would not see imperfections when looking at your wheels from three feet away. Other scratches to wheels come from dealer personnel or accessory shops removing the wheels, and leaving the caps upside down on the ground before putting them in a bag with the lug nuts, or removing wheel weights to dismount the tires when removing the sensors. Stacking wheels and tires face up also creates a potential for scratches when the top wheel is put in a vertical position to show a potential customer, the tires having picked up dust and dirt. Used wheels are always sold with “light dings and scratches” mentioned in the ad for the same reason, but amplified by months of use. We do our best to highlight small visible damage, but surface nicks and scratches are normal when buying used items. Please keep in mind, we buy all these items “as is” from dealerships and wheel stores, and unfortunately pass along the imperfections created along the way to the end buyer. This gives you the opportunity to buy these for a fraction of the cost of buying them from a dealership. We do all in our power to describe and photograph all items as best we can, and ask for a chance to solve any problem that might have slipped through our quality control inspection, prior to leaving feedback or making upset phone calls or emails. Thank you for your business, please send us your referrals!
Paypal is our preferred method of payment. Larger purchases are much cheaper and faster to wire us the money. Call and we will email or text wiring instructions. Most banks charge $10 to $15. Local pick up is welcome when scheduled and cash is preferred. We must have and verify payment before shipping or turning over wheels, tires or other accessories.
We ship via UPS or FedEx to include insurance and $10 packaging fee. We will insure each wheel for 25% of the sales price as that is all UPS or FedEx will cover if there is a loss. We will be responsible for the insured amount PER WHEEL ONLY as we cannot purchase single wheels or tires at these prices. This other amount is your burden or risk.
Terms of sale
All wheels and tires are sold as is, with no warranty. Customer takes on all liability for installation, fitment. Recommendations are just that, and wheels and tires should be installed by a professional to insure proper fitment. Check your air pressure and balancing on all items prior to installation as air pressure often changes from car to car and whether air was let out for lighter shipping weights.
Returns are not allowed except in exceptional cases. As stated above, we are not responsible for the timeliness or damages done by the shipping companies. Please inspect all items immediately upon arrival. I will not honor any refunds after 14 days an item has arrived.
If there is a problem, please notify us immediately via email. DO NOT make any further decisions on your own because we will not reimburse or honor any decisions you have made on your own. Do not return anything until you have a Return Code generated by us and sent to you via email or fax.
Once we determine we will accept an item to be returned, you must return the item within 48 hours in the original packaging materials. We will NOT REIMBURSE shipping expenses regardless who is at fault. Item must be it the same condition with same packaging materials when we receive it.
All sales are final unless described. No returns are allowed for fitment issues. Please do your own research prior to purchase on fit, style, etc. Any information provided for fitment is based on internet research of which we cannot rely. Please check with a professional before you purchase if you are unsure.
Steven Goss Wheels and Tires, Inc. sells these tires “AS IS” and hereby disclaims all warranties, either express or implied, including any implied warranties of merchantability and fitness for a particular purpose. Purchaser and user (collectively “Purchaser”) expressly releases and covenants not to sue Steven Goss Wheels and Tires, Inc., its parents, affiliates and their respective officers, directors, employees, and agents, with respect to defects or malfunctions of the tires including, without limitation, those which pertain to performance or safety, whether by way of “strict liability,” based upon Steven Goss Wheels and Tires’ negligence, or otherwise, is expressly excluded and Purchaser hereby assumes any such risks
Sensors and Lug Nuts Policies
- our wheel and/or tire packages do not include lugs or tire pressure sensors. The sensors from the wheels are removed to install into the aftermarket wheels and tires. We do have some oem dealer take off factory lug nuts available for purchase but we do not guarantee fitment or availability.
- Chrome clad wheels: These wheels have chrome skins that mimic the style of the wheel.
Tax: 8.25% when shipping to Texas residents only